Master Circular for Online Dispute Resolution (dated 11/08/2023) – SEBI
View Pdf– Master Circular for Online Dispute Resolution (dated 11/08/2023) – SEBI.
- Disputes between institutional or corporate clients and specified intermediaries / regulated entities in securities market as specified in Schedule B can be resolved, at the option of the institutional or corporate clients. The provisions of this Circular will be implemented in two phases; First phase includes registration of Trading Members and Depository Participants on the ODR Portal by August 15, 2023, commencement of registering of complaints/disputes against brokers and depository participants and their resolution on and from August 16, 2023. The Second Phase includes registration of all other Market Participants on the ODR Portal by September 15, 2023 and commencement of registering of complaints/disputes against all other Market Participants and their resolution on and from September 16, 2023. Please refer master circular for more details.